AI chatbot development from Agility produces production-grade conversational systems deployed in 3–5 weeks. We build customer support bots that resolve 60–70% of tickets without human escalation, internal knowledge assistants that answer employee questions from your documentation, sales qualification bots that qualify leads and book meetings, and voice-enabled AI systems for call centre augmentation. All chatbots run on GPT-4o, Claude 3.5, or private LLMs depending on your data residency requirements, with integrations to CRM, helpdesk platforms (Zendesk, Freshdesk, Intercom), Slack, and Microsoft Teams built in. Every chatbot includes a structured escalation path — unresolved queries route to human agents with full conversation context. Post-launch deliverables include weekly accuracy reports, a deflection rate dashboard, CSAT impact tracking, and monthly model updates. One UK SaaS client reduced support ticket volume by 70% within 8 weeks of go-live.
From simple FAQ bots to complex multi-step agentic assistants — we build them all with production-grade reliability
Resolve 70%+ of tickets automatically with AI that understands your products, policies, and tone
Qualify leads, book demos, and nurture prospects around the clock — no SDR required
Internal chatbots trained on your docs, wikis, and SOPs so staff get answers in seconds
Deploy AI chatbots on WhatsApp, Slack, Teams, Telegram — wherever your customers already are
AI-powered voice agents that handle inbound calls, bookings, and FAQs with natural conversation
LLM deployments inside your own cloud — no data leaves your environment
Real deployments with measurable business results
500+ daily insurance documents processed manually by a 12-person team
AI document extraction bot integrated with their CRM — zero manual data entry
95% reduction in processing time. Error rate dropped to near zero.
Patient intake forms and appointment scheduling consuming nurse hours
WhatsApp AI chatbot handling scheduling, reminders, and pre-visit questionnaires
40% fewer missed appointments. 3 hours saved per nurse per day.
Support team overwhelmed with order status, returns, and product queries
AI chatbot integrated with order management system, answering 80% of queries automatically
72% ticket deflection. Support costs cut by 60%.
We identify the highest-ROI chatbot use cases for your business and map the conversation flows
Design the bot architecture, choose the right LLM, and plan all third-party integrations
Develop the bot, train on your data, tune prompts, and wire up every integration
Rigorous QA, production deployment, and ongoing performance monitoring
We choose the right tool for your use case — not the most fashionable one
Tell us your use case and we'll have a working prototype in front of you within a week.